Maryland retailers are being advised to take greater precautions with their Black Friday shopping events to avoid crowd-related injuries.

As the holiday season approaches, the Maryland Occupational Safety and Health (MOSH) encourages employers to adopt effective safety and health management systems to identify and eliminate work-related hazards, including those caused by large crowds at retail sales events.

MOSH recommends that employers planning a large shopping eventĀ adopt a plan that includes the following elements:

  • On-site trained security personnel or police officers,
  • Barricades or rope lines for pedestrians that do not start right in front of the store’s entrance,
  • The implementation of crowd control measures well in advance of customers arriving at the store,
  • Emergency procedures in place to address potential dangers,
  • Methods for explaining approach and entrance procedures to the arriving public,
  • Not allowing additional customers to enter the store when it reaches its maximum occupancy level, and
  • Not blocking or locking exit doors.

Crowd Management Safety Guidelines for Retailers – Fact Sheet HTML | PDF


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